FAQ

Orders & Shipping

How to Place an Order

Select the artwork you wish to purchase and proceed to checkout. Once payment is completed, you will receive an order confirmation by email.

If you have any questions regarding an artwork before purchasing, please feel free to get in touch.

Order Processing

All available artworks are carefully prepared and packed from the artist's studio in Zurich.

Orders are typically processed within 3–5 business days after payment has been received.

You will receive a shipping confirmation and tracking information once your order has been dispatched.

Shipping

Shipping times vary depending on destination and carrier.

Please note that delivery times are estimates and may be affected by customs procedures, weather conditions, or carrier delays.

Secure Payments

All payments are processed through secure third-party payment providers.

We do not store credit card information on this website.

Cancellations

Because all artworks are unique, orders cannot be cancelled once they have been prepared for shipment.

If you need to make changes to your order, please contact us as soon as possible after purchase. We will do our best to assist you.

Contact

For any questions regarding your order, shipping, or artwork availability, please contact:

info@alexeycubas.com

Zurich, Switzerland