FAQ

ORDERS

HOW TO PLACE AN ORDER?

SELECT THE DESIRED PRODUCT AND ADD TO CART. YOU CAN CONTINUE SHOPPING OR EDIT BAG AND THEN PROCEED TO CHECKOUT. AT CHECKOUT, YOU CAN EITHER LOG INTO YOUR ACCOUNT, CREATE AN ACCOUNT OR CHECKOUT AS A GUEST.

HOW FAST WILL MY ORDER BE PROCESSED – FOR DOMESTIC ORDERS?

WE PROCESS ALL ORDERS WITHIN 1-3 BUSINESS DAYS AFTER THE ORDER IS PLACED AND AS SOON AS YOUR PAYMENT IS VERIFIED. BUSINESS DAYS ARE MONDAYS THROUGH FRIDAYS, EXCLUDING HOLIDAYS.  PLEASE NOTE THAT WE DO NOT PROCESS, SHIP ORDERS ON SATURDAYS AND SUNDAYS.
ORDERS PLACED ON THESE DAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY. DELIVERY IS DEPENDENT ON OUR CARRIERS (USPS AND DHL) AND CAN BE SUBJECT TO WEATHER DELAYS. 
ORDERS MAY TAKE LONGER THAN USUAL DURING SALE SEASONS SUCH AS BLACK FRIDAY, CYBER MONDAY, AND OTHERS.

HOW IS MY CREDIT CARD INFORMATION SAVED?

WE DO NOT STORE ANY OF YOUR CREDIT CARD INFORMATION ON OUR WEBSITE. WE USE STRIPE PAYMENTS, A REPUTABLE AND SECURE PAYMENT PROCESSOR AVAILABLE, FOR PROCESSING ALL OF OUR ONLINE TRANSACTIONS..

CAN I CANCEL OR CHANGE MY ORDER?

WE PROCESS AND COMPLETE ORDERS AS QUICKLY AS POSSIBLE. IF YOU HAVE ANY MODIFICATION REQUESTS OR NEED TO CANCEL, PLEASE CONTACT IMMEDIATELY AFTER PLACING YOUR ORDER AT ACTATTOOINFO@GMAIL.COM. WE CANNOT GUARANTEE THAT WE WILL BE ABLE TO CANCEL OR MODIFY, BUT WE WILL TRY OUR BEST TO ACCOMMODATE ALL REQUESTS.